CRM Software
Any standard CRM software would mostly meet 80% of your business requirements only or sometimes even lesser. But, a ‘tailor Made CRM’ will meet 100% of it. Custom CRM Development gears you up to tackle the unique challenges of your business.
Challenges with Readymade CRM?
Readymade CRM, as the name suggests, may sound easy-to-handle, quick-fix for your Customer Relationship Management concerns, but here are the key challenges they pose eventually.
- Exaggerated set of features that overload the software
- Overstated cost
- Does not meet all the business requirements
- Integration issues with other software under use in the organization
How Can We Help?
We are home to many custom CRM developers who are experts and have delivered hundreds of highly optimized custom CRM development services productively.
- Custom CRM solutions matching the exact needs of your business
- Faster and hassle-free deployment
- Value-driven, cost-effective, lightweight solution
- Team of highly motivated professionals ready to serve
CRM Development Company
Are you looking to hire a competent CRM development company? If yes, then instead of searching for a random CRM developer, work with us to develop a top-notch, future-ready CRM application and propel your business faster. Please send your requirements, and our CRM consultants will connect with you at the earliest.
CRM Development Services
Customer Relationship Management Services help businesses on a super large scale, and its efficiency proves beneficial in the longer run. What you are looking out for is the best CRM development company in the market to serve you with top-notch CRM software development services.
CRM Consulting
Your business does not just deserve random development, but it deserves great innovations to thrive in the market. Your business deserves to come across a CRM development company to acquire the best guidance. With Dream Cyber Infoway, you get to seek grade-A consultations for planning and developing CRM software that best fits your business and suits it enough to help you grow enormously.
CRM Implementation
Planning, Developing, and bringing your Dream CRM Software to life are the game-changing roles that DCI - your go-to CRM software development company, would play to bring you an ideal and perfectly automated business lifestyle. We provide CRM Implementation with continuous validations from you and experts, along with a few timely enhancements from the team.
CRM Business Process Automation
Who wouldn't like to own a large-scale business yet be stress-free at all levels? With Dream Cyber Infoway, you can feel free to rely on technology and automate your process, which otherwise might be tedious and time-consuming. Automation services leave you error-free and way more efficient at your tasks.
Custom CRM Development Solutions
Even though hundreds are running the same business as yours, you would anyway like your business to be different from everybody else’s. A different business means a different CRM Software. DCI thus presents to you its Custom CRM development Services so that you still stand out of the box and keep your business running uphill.
CRM Mobile Apps
CRM Mobile apps keep everything in your business handy for you. From records to leads and everything in between, you are just a click away from tackling it all. We comprise a team of CRM application developers that serve you with apps that prevent the hustle of large systems. It keeps your business organized and customer, user as well as developer friendly.
CRM Data Migration from Legacy CRM or Spreadsheets
You do not have to worry if you have been storing your business data in Spreadsheets or on some already existing CRM Software. Dream Cyber Infoway assists you in migrating your data without losing or damaging any of it from that particular platform to your very new and personalized CRM Software.
Cloud Based CRM Services
We at Dream Cyber Infoway allow you to access the services also directly through the internet, and thus Cloud Based CRM development Services come into play. Cloud-based CRM is software that is hosted on a CRM provider's servers and get accessed by the customers through the internet.
UI/UX Design
A perfectly built user interface promotes better interaction between the business and its clients. The convenience of the user depends a lot on the UI/UX Design. We, therefore, design decent and requirement-specific UI/UX to ease up the effective interlinkage between the service provider and the receiver.
CRM Maintenance and Upgradations
As time takes a toll on everything, regular upgrades to keep up with the trends in the business are necessary. We provide maintenance and support with the developed software after deployment. The CRM thus remains up to date, and casually occurring errors are frequently solved to avoid any long-term issues.
Choose From Different CRM Functionality to Build
Sales
We aid you in the best time management, lead prioritization, and daily schedule prioritization for your sales staff.
- Automation of workflow
- Organized data
- Lead and account management
Customer Service
Aids in the quick organization of client case resolution and supports patron loyalty.
- Field service management
- Ticket management
- Live chat
- 24/7 Online support
- Knowledge base with useful articles
Marketing and Customer Engagements
Helps businesses communicate with customers in a tailored way through several touchpoints.
- Social Media Marketing
- Digital Marketing
- Mobile communication
- Customer journey builder
CPQ and Billing
Increases the likelihood of a contract by automating quotes and assisting in faster customer response.
- Automated billing process
- Automated detection of upsell and cross-sell opportunities
- Complex quotations are generated depending on established criteria: quantity, extra features, discounts, etc
Order Fulfillment
Facilitates precise and quick order fulfillment and delivery. Grows to accommodate huge order quantities.
- Automated generation of packing slips
- Intelligent order distribution to several stock locations
- Return Management
- Lead and account management
Portals
Provides customers with the option of self-service and lessens the workload for customer service. Also reduces the cost of employing new work people.
- Branded customer portal
- Customer forum
- Order placement and management
Wondering If Your Business Needs Custom CRM Development Services?
A CRM is not just 'yet another software.' It should reflect your business philosophy and strategy. That is why we strongly recommend custom CRM Software Development.
Lightweight Yet More Efficient
Custom CRM Application Development will ensure that the software matches the exact needs of your business. That is why it continues to be lightweight; yet delivers a much higher value than any packaged CRM can ever do. Besides, the deployment of heavy-weight, ready-to-use software loaded with unnecessary features is an expensive and complex affair.
Better Integration
Custom CRM solutions ensure that it matches your business needs precisely and that the custom CRM developer syncs well with the existing business environment to provide a quality result for your customers.
Cost Effective
Most of the boxed software charges a license fee based on per user model instead of a usage-based model. However, not every employee in the organization is going to use CRM equally extensively. Besides, you end up paying for so many features that you do not even use in the first place.
CRM-Centric Apps to Do Business Better
A custom CRM is a made-to-order software that has a huge scope of flexibility in it. One can launch numerous CRM - centric apps like a department-wise ticketing system or else a survey tool as and when you like.
Essentials for Custom CRM
At Dream Cyber Infoway, we understand that your business has a distinct business model that follows a specific work methodology, and no off-the-shelf software can do the needful. You need a made-to-order CRM Software Development that will take every aspect of your business under the scanner and deliver to the optimum.
Custom Workflow
Every business process incorporates a workflow of complex business procedures to meet their unique requirement. It further simplifies:
- Setup of custom workflow to meet your business requirement
- Streamline working within various departments with fewer redundancies
- Improvised accountability and transparency in leads management
- Create n-number of workflow steps without changing the programming
- Provision of drag and drop interface to change the order of workflow steps
Secure Central Repository of Data
A secure and consolidated storehouse, which acts as a central repository, is provided to store all the valuable business data records appropriately. It has various benefits, such as:
- Presence of comprehensive data to store valuable business insights
- Helps to track key data like orders, quotations, customers & marketing campaigns
- Integrate with Amazon S3 to allow data to dwell in a safe and secure environment with a data backup storage facility
- Provision of server-side validation and enhanced security
- Utilization of encryption techniques like Mcrypt & MD5 to store the data
Loaded with Essential Tools
Custom CRM software comes with highly enhanced and secure CRM software tools to meet the expectations in the business environment. Some of the important CRM modules are:
- Workflow manager with leads, contacts, and Opportunity manager
- Lead capture forms integration & sales automation to manage potential clients for business.
- Appointments scheduler with Google calendarEmail marketing modules and custom notifications to regularly update the clients integration & tasks manager
- Email marketing modules and custom notifications to regularly update the clients
- Quotations, invoices & payments manager
- Sequences & Triggers, email notifications & bulk
Integration with 3rd Party CRMs and APIs
3rd party integration helps you to stay relevant in this fast-paced digital business world by helping you to achieve amplified KPIs. We provide successful integration of CRM with:
- Accounting API such as QuickBooks, Xero & FreshBooks to manage invoices & finance
- Streamline working within various departments with fewer redundancies
- Payment API such as Paypal, Stripe & authorize.net for online transaction
- Shipping APIs such as USPS & UPS for processing orders and supplier information
- CRM API such as SugarCRM to create an extraordinary customer relationship
- Cloud Software such as Salesforce, Zoho, and Freshworks to manage cloud-based sales & services
Company-Wide Data Intelligence
Integration of Data Intelligence across all business functions will enhance data reliability on your systems. Hence, by integrating analytics into your CRM products you will get:
- Better client engagement
- Improved client retention
- Increased efficiency gains
- Streamlined business processes
- Easier execution of pocket-friendly processes
- Automated data collection
- AI-powered responses to real-time changes in original data
- Suggestions for the next best step for your business
- An improved decision-making process that will result in better business outcomes
Our Custom CRM Development Services Will Bring You the Following
High customer retention rate
Optimized marketing
strategies
Automation of tasks
Improved sales productivity
Increased revenue and customer
satisfaction
Gaining valuable insights and
analytics
Improved customer service and
efficiency
Improved communication between
various departments
Our Commitment To You
A proficient Custom CRM curated expressly for you that will adapt to the unique and regular challenges of your business readily and effectively.
Self-Manageable
You get complete ownership of your codes and designs. That will allow you to tweak your CRM Software yourself. For bigger things, we are always there by your side.
100% Customizable and Compatible
Our CRM Software Developer will ensure that your software is 100% customized to fit well into your business and industry environment. Moreover, custom CRM development is carried out keeping in mind that the software is fully compatible with all the other business processes and workflows under operation in the organization.
Easy-to-Use Interface
We are a decade-old custom CRM development company, and we know any software is justified only if it is enthusiastically accepted and used by users with minimal training. We lay special emphasis on creating a user-friendly interface containing an intelligent control panel that leads to great user experience and improved performance.
Faster Deployment and Excellent Post-deployment Support
Our authorised CRM Developers ensure that the whole deployment process remains hassle-free and seamless for you. In addition to that, we are ever-ready to help you even post-deployment. So, the time has ripened to hire CRM developers to avail the above given wonderful services.
Value for Price
Providing you with a cost-effective solution is essential to us. We are committed to developing value-driven software that can display measurable benefits. An improved ROI for you means the ultimate success to us.
Robust and Bug-Free Codes
Breakdowns are embarrassing. Our excellent team of coders works conscientiously to ensure you get the most robust and 100% bug-free website.
Get Results with Dream Cyber Infoway
We are a reputable CRM Software Development Company with a team of highly specialized professionals. We are capable of handling basic to complex applications, delivering bug-free and perfect solutions. We offer customized processes with a focus on performance, security, audit, and usability.Our skilled team dedicates time to identify specific requirements for your business processes before deciding on operational and technical approaches. Contact us for industry-based CRM services.
Testimonial
Damon Descrecenzo
CEO, The Credit Pros IncFAQ’s
Frequently Asked Questions
A CRM is a system software that stands for "Customer Relationship Management." As the name suggests, it helps businesses to keep easy interactions with current clients and potential customers.
Custom CRM Software provides you with all the personalization you deserve for your business. It makes all your jobs flexible and eases out the processes by striking off what is not needed for your business process. It builds convenience for both the user and the customer.
Since no two businesses are completely the same, no two CRM software for businesses can be the exact same. The cost of a custom CRM varies from one developed application to another. The requirements based on which development takes place are first gathered, and then a reasonable estimate is put out.
Yes. An existing CRM system can be upgraded to keep up with business requirements.
CRM development is one of the best decisions you would make for your business as it would completely automate all your business processes and free you of a lot of hustle. It would reduce the chances of errors and clumsiness of data and organize your business. To top it all, you save a lot of cost by refraining from employing people for tiny jobs.
Yes. You can readily import data not just from a readymade CRM but also from Spreadsheets if your business has been functioning on it lately.
A custom CRM multiplies your business performance. It saves you from tedious tasks and prevents things from getting heavy on your pockets. It saves time and increases efficiency. It narrows down the possibilities of errors.
Your requirement for a custom CRM that fulfills your industry and unique workflow needs can be easily met with Dream Cyber Infoway.