Readymade CRM, as the name suggests may sound easy-to-handle, quick-fix for your Customer Relationship Management concerns; but here are the key challenges they pose eventually
We are home to many custom CRM developers who are expert and have delivered hundreds of highly optimized custom CRM development services productively.
Customer Relationship Management Services help businesses on a super large scale and its efficiency proves beneficial in the longer run. What you are looking out for is the best CRM development company in the market to serve you with top notch CRM software development services
Your business does not just deserve random development but it deserves great innovations to thrive in the market. Your business deserves coming across a CRM development company to acquire the best of guidance. With Dream Cyber Infoway you get to seek grade A consultations for planning and developing a CRM software that best fits your business and suits it enough to help you grow enormously.
Planning, Developing and bringing your Dream CRM Software to life are the game changing roles that DCI - your go to CRM software development company would play to bring to you an ideal and perfectly automated business lifestyle. We provide CRM Implementation with continuous validations from you and experts along with a few timely enhancements from the team.
Who wouldn’t like to own a large scale business yet be stress free at all levels? With Dream Cyber Infoway you can feel free to rely on technology and automate your process which otherwise might be tedious and time consuming. Automation services leave you error free and way more efficient at your tasks.
Even though there are hundreds running the same business as yours, you would anyway like your business to be different from everybody else’s. A different business means a different CRM Software. DCI thus presents to you its Custom CRM development Services so that you still stand out of the box and keep your business running uphill.
CRM Mobile apps keep everything in your business handy for you. From records to leads and everything in between you are just a click away from tackling it all. We comprise a team of CRM application developers that serve you with apps that prevent the hustle of large systems. It keeps your business organised and customer, user as well as developer friendly.
You do not have to worry if you have been storing your business data in Spreadsheets or on some already existing CRM Software. Dream Cyber Infoway assists you in migrating your data without losing or damaging any of it from that particular platform to your very new and personalised CRM Software.
We, at Dream Cyber Infoway allow you to access the services also directly through the internet and thus Cloud Based CRM development Services come into play. Cloud based CRM are basically softwares that are hosted on CRM provider’s servers and get accessed by the customers through the internet.
A perfectly built user interface promotes better interaction between the business and its clients. The convenience of the user depends a lot on the UI/UX Design. We therefore design decent and requirement specific UI/UX to ease up the effective interlinkage among the two - service provider and the receiver.
As time takes a toll on everything, regular upgrades keeping up with the trends in the business are necessary. We provide maintenance and support with the developed software after deployment. The CRM thus remains up to date and casually occurring errors are frequently solved to avoid any long term issues.
We aid you in the best time management, lead prioritization and daily schedule prioritization for your sales staff to continually provide excellent sales performance
Automation of workflow Organised data lead and account management
Helps businesses communicate with customers in a tailored way through several touchpoints.
Social Media Marketing Digital marketing Mobile communication Customer journey builder
Aids in the quick organisation of client case resolution and supports patron loyalty
Field service management Knowledge base with useful articles
Increases the likelihood of a contract by automating quotes and assisting in faster customer response.
Automated billing process Automated detection of upsell and cross-sell opportunities. Complex quotation generating depending on established criteria: quantity, extra features, discounts, etc.
Facilitates precise and quick order fulfilment and delivery. Grows to accommodate huge order quantities.
Automated generation of packing slips Intelligent order distribution to several stock locations Return Management
Provides customers with the option of self-service and lessens the workload for customer service. Also reduces the cost of employing new work people.
Branded customer portal Customer forum Order placement and management
Custom CRM Application Development will ensure that the software matches the exact needs of your business. That is why it continues to be light-weight; yet delivers a much higher value than any packaged CRM can ever do. Besides, deployment of heavy-weight ready-to-use software, loaded with un-necessary features is an expensive and complex affair.
Custom CRM solutions ensures that it matches your business needs precisely and that the custom CRM developer synchs well with the existing business environment to provide a quality result for your customers.
Most of the boxed software charge a license fee based on per user model instead of usage-based model. However, not every employee in the organization is going to use the CRM equally extensively. Besides, you end up paying for so many features that you do not even use in the first place.
A custom CRM is a made to order software that has a huge scope of flexibility in it. One can launch numerous CRM - centric apps like department wise ticketing system, or else, a survey tool as and when you like.
At Dream Cyber Infoway we understand that your business has a distinct business model that follows a specific work methodology and no off-the-shelf software can do the needful. You need a made to order CRM Software Development that will take every aspect of your business under scanner and deliver to the optimum.
Custom Workflow
Every business process incorporates workflow of complex business procedures to meet their unique requirement. It further simplifies:
Setup of custom workflow to meet your business requirement Streamline working within various departments with fewer Redundancies Improvised accountability and transparency in leads management Create n-number of workflow steps without changing the programming Provision of drag and drop interface to change the order of workflow steps
Secure Central Repository of Data
A secure and consolidated storehouse, which acts as a central repository, is provided to store all the valuable business data records appropriately. It has various benefits, such as:
Presence of comprehensive data to store valuable business insights Helps to track key data like orders, quotations, customers & marketing campaigns Integrate with Amazon S3 to allow data to dwell in a safe and secure environment with data backup storage facility Provision of server side validation and enhanced security Utilization of encryption techniques like Mcrypt & MD5 to store the data
Loaded with Essential Tools
Custom CRM software comes with highly enhanced and secure CRM software tools to meet the expectations in the business environment. Some of the important CRM modules are:
Workflow manager with leads, contacts and Opportunity manager Lead capture forms integration & sales automation to manage potential clients for business Appointments scheduler with Google calendar integration & tasks manager Email marketing modules and custom notifications to regularly update the clients Quotations, invoices & payments manager Sequences & Triggers, email notifications & bulk
Integration with 3rd Party CRMs and APIs
3rd party integration helps you to stay relevant in this fast-paced digital business world by helping you to achieve amplified KPIs. We provide successful integration of CRM with:
Accounting API such as QuickBooks, Xero & FreshBooks to manage invoice & finance Bulk Email API such as Sendgrid, Mailchimp & Amazon SES for sending updates Payment API such as Paypal, Stripe & authorize.net etc. for online transaction Voice Calling & SMS API such as Twillio, Nexmo & Textlocal for sending reminders Shipping API such as USPS & UPS for processing orders and supplier’s information CRM API such as SugarCRM to create extraordinary customer relationship Cloud Software such as Salesforce, Zoho, freshworks to manage cloud-based sales & services
Enable data intelligence across all business functions
Integration of Data Intelligence across all your business functions makes your data way more reliable on your systems. You make decisions in a wiser and more impactful way. Thus you easily achieve better client engagement, client retention and gains of efficiency so your pocket friendly business processes get easy to carry out. Integrating analytics into your CRM products provides you with:
Automated data collection AI powered responses to real time changes in original data Suggestions for the next best step for your business 
High customer retention rate
Increased revenue and customer satisfaction
Optimized marketing strategies
Improved communication between various departments
Gaining valuable insights and analytics
Automation of tasks
Improved customer service and efficiency
Improved sales productivity
A proficient Custom CRM curated expressly for you that will adapt with the unique and regular challenges of your business readily and effectively.
You get the complete ownership of your codes and designs. That will allow you to tweak your CRM Software yourself. For bigger things, we are always there by your side.
Our CRM Software Developer will ensure that your software is 100% customized to fit well into your business and industry environment. Moreover, custom CRM development is carried out keeping in mind that the software is fully compatible with all the other business processes and workflows under operation in the organization.
We are a decade old custom CRM development company, and we know any software is justified only if it is enthusiastically accepted and used by the users with minimal training. We give special emphasis at creating a user-friendly interface containing an intelligent control-panel that leads to great user experience and improved performance.
Our authority CRM Developers ensure that the whole deployment process remains hassle-free and seamless for you. In addition to that, we are ever-ready to help you even post deployment. So, the time has ripened to hire CRM developers to get avail to the above given wonderful services.
Providing you with a cost-effective solution is essential to us. We are committed to develop value-driven software that can display measurable benefits. An improved ROI for you means the ultimate success to us.
Breakdowns are embarrassing. Our excellent team of coders work conscientiously to ensure you get the most robust and 100% bug free website.
A CRM is a system software that stands for “Customer Relationship Management”. As the name suggests, it helps businesses to keep easy interactions with current clients and potential customers.
CRM development is one of the best decisions you would make for your business as it would completely automate all your business processes and free you of a lot of hustle. It would reduce the chances of errors, clumsiness of data and organise your business. To top it all, you save a lot of cost by refraining from employing people for tiny jobs.
A custom CRM Software provides you with all the personalization you deserve for your business. It makes all your jobs flexible and eases out the processes by striking off what is not needed for your business process. It builds convenience for both the user and the customer.
Yes. If you can readily import data not just from a readymade CRM but also from Spreadsheets if your business has been functioning on it lately.
Since no two businesses are completely the same, no two CRM Softwares for businesses can be the exact same. The cost of a custom CRM varies from one developed application to another. The requirements based on which development takes place are first gathered and then a reasonable estimate is put out.
A custom CRM multiplies your business performance. It saves you from tedious tasks and prevents things from getting heavy on your pockets. It saves time and increases efficiency. It narrows down the possibilities of errors.
Yes. An existing CRM system can be upgraded to keep up with business requirements.
Your requirement of a custom CRM that fulfils your industry and unique workflow needs can be easily met with Dream Cyber Infoway.
