Custom CRM Software Development

Customer Relationship Management is the spine of your business. Better you provide for your clientele, faster your business will grow.
Any standard CRM software would mostly meet 80% of your business requirements only or sometimes even lesser. But, a ‘tailor Made CRM’ will meet 100% of it. Custom CRM Development gears you up to tackle the unique challenges of your business.
Challenges with Readymade CRM?

Readymade CRM, as the name suggests may sound easy-to-handle, quick-fix for your Customer Relationship Management concerns; but here are the key challenges they pose eventually

  • Exaggerated set of features that overload the software
  • Overstated cost
  • Does not meet all the business requirements
  • Integration issues with other software under use in the organization
How we can Help?

We are a home to many expert CRM developers who have delivered hundreds of highly optimized custom CRM application development projects resourcefully.

  • Custom CRM Development matching the exact needs of your business
  • Faster and hassle-free deployment
  • Value-driven cost effective light-weight solution
  • Team of highly motivated professionals ready to serve
Wondering, if your business needs a custom CRM development?
A CRM is not just a ‘yet another software.’ It should reflect your business philosophy and strategy indeed. That is why we strongly recommend for custom CRM Software Development.
Light Weight yet more efficient

Custom CRM Application Development will ensure that the software matches the exact needs of your business. That is why it continues to be light-weight; yet delivers a much higher value than any packaged CRM can ever do. Besides, deployment of heavy-weight ready-to-use software, loaded with un-necessary features is an expensive and complex affair.

Better integration

Custom CRM Development ensures that it matches your business needs precisely and that the custom CRM synchs well with the existing business environment.

Cost Effective

Most of the boxed software charge a license fee based on per user model instead of usage-based model. However, not every employee in the organization is going to use the CRM equally extensively. Besides, you end up paying for so many features that you do not even use in the first place.

CRM-Centric Apps to do business better

A custom CRM is a made to order software that has a huge scope of flexibility in it. One can launch numerous CRM - centric apps like department wise ticketing system, or else, a survey tool as and when you like.

Essentials for Custom CRM
At Dream Cyber Infoway we understand that your business has a distinct business model that follows a specific work methodology and no off-the-shelf software can do the needful. You need a made to order CRM Software Development that will take every aspect of your business under scanner and deliver to the optimum.
Custom Workflow

Every business process incorporates workflow of complex business procedures to meet their unique requirement. It further simplifies:

  • Setup of custom workflow to meet your business requirement
  • Streamline working within various departments with fewer Redundancies
  • Improvised accountability and transparency in leads management
  • Create n-number of workflow steps without changing the programming
  • Provision of drag and drop interface to change the order of workflow steps
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Secure Central Repository of Data

A secure and consolidated storehouse, which acts as a central repository, is provided to store all the valuable business data records appropriately. It has various benefits, such as:

  • Presence of comprehensive data to store valuable business insights
  • Helps to track key data like orders, quotations, customers & marketing campaigns
  • Integrate with Amazon S3 to allow data to dwell in a safe and secure environment with data backup storage facility
  • Provision of server side validation and enhanced security
  • Utilization of encryption techniques like Mcrypt & MD5 to store the data
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Loaded with Essential Tools

Custom CRM software comes with highly enhanced and secure CRM software tools to meet the expectations in the business environment. Some of the important CRM modules are:

  • Workflow manager with leads, contacts and Opportunity manager
  • Lead capture forms integration & sales automation to manage potential clients for business
  • Appointments scheduler with Google calendar integration & tasks manager
  • Email marketing modules and custom notifications to regularly update the clients
  • Quotations, invoices & payments manager
  • Sequences & Triggers, email notifications & bulk email scheduling
  • Custom Reporting Features with export to excel and PDF formats
  • Account manager with user roles and permission management
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Integration with 3rd Party CRMs and APIs

3rd party integration helps you to stay relevant in this fast-paced digital business world by helping you to achieve amplified KPIs. We provide successful integration of CRM with:

  • Accounting API such as QuickBooks, Xero & FreshBooks to manage invoice & finance
  • Bulk Email API such as Sendgrid, Mailchimp & Amazon SES for sending updates
  • Payment API such as Paypal, Stripe & authorize.net etc. for online transaction
  • Voice Calling & SMS API such as Twillio, Nexmo & Textlocal for sending reminders
  • Shipping API such as USPS & UPS for processing orders and supplier’s information
  • CRM API such as SugarCRM to create extraordinary customer relationship
  • Cloud Software such as Salesforce, Zoho, freshworks to manage cloud-based sales & services
Our Commitment To You
A proficient Custom CRM curated expressly for you that will adapt with the unique and regular challenges of your business readily and effectively.
Self manageable

You get the complete ownership of your codes and designs. That will allow you to tweak your CRM Software yourself. For bigger things, we are always there by your side.

100% customizable and compatible

Our CRM Developers will ensure that your software is 100% customized to fit well into your business and industry environment. Moreover, custom CRM development is carried out keeping in mind that the software is fully compatible with all the other business processes and workflows under operation in the organization.

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Easy-to-use Interface

We are decade old CRM development company, and we know any software is justified only if it is enthusiastically accepted and used by the users with minimal training. We give special emphasis at creating a user-friendly interface containing an intelligent control-panel that leads to great user experience and improved perfomance.

Faster deployment and excellent post deployment support

Our authority CRM Developers ensure that whole deployment process remains hassle-free and seamless for you. In addition to that, we are ever-ready to help you even post deployment.

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Value for price

Providing you with a cost-effective solution is essential to us. We are commited to develop value-driven software that can disply measurable benefits. An improved ROI for you means the ultimate success to us. 

Robust and bug free codes

Break downs are embarrassing. Our excellent team of coders work conscientiously to ensure you get most robust and 100% bug free website.

Our work
Why Choose Us?
Top Rated Agency with 68,000 worked hours history and 98% job success rate

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Successfully serving global clientele for close to a decade

Highly recommended and approved Custom CRM Development Company

A squad of remarkably talented CRM Developers, who care to take care of all your CRM requirements

An in-house team of exceedingly experienced and dedicated professionals available to help you round the clock